Shipping policy

Made for your pack

Blue Wolf Clothing products are printed or decorated to order. Please allow time for both our production of your items and their delivery when placing your order.

PLEASE NOTE : To help reduce waste and keep clothing out of landfill, every piece is printed just for you when you order.

Please allow 7 business days for us to make your order, then a further 2–5 business days for delivery.

It’s a little extra wait, but it means nothing is made that won’t be worn!

Where we deliver

We currently deliver within Australia. Available shipping options and charges are shown at checkout before payment.

Production and delivery times

Our estimated timeframes from order placement to delivery are:

Standard shipping: 8-12 business days.
Express shipping, where available: 7–9 business days.

These estimates include production and shipping. Express shipping speeds up delivery after dispatch; it does not shorten production time.

Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays begin processing on the next business day.

Delivery times are estimates, rather than guaranteed arrival dates. Regional and remote locations may take longer.

Tracking your order

Once your order has been dispatched, we’ll send you a shipping confirmation with tracking details so you can follow its progress.

Delays and stock availability

Production or delivery may take longer during busy periods, public holidays, garment stock shortages or postal disruptions.

If we become aware of a significant delay affecting your order, we’ll contact you with an updated estimate and explain the available options. If an item becomes unavailable, we’ll contact you to arrange an alternative or a refund for that item.

Delivery details

Please check your delivery address carefully before completing checkout. If you notice an error, contact us immediately. We’ll try to help, although changes may not be possible once production or dispatch has begun.

If a parcel is returned because of an incorrect address or missed collection, we’ll contact you to arrange the next steps. Additional postage may apply where the return was caused by incorrect details you supplied or a missed collection.

Missing or damaged deliveries

If your order has not arrived within the estimated timeframe, or arrives damaged, please contact support@bluewolfclothing.com.au with your order number and any relevant photos.

We’ll investigate with our fulfilment partner and delivery provider and work with you to resolve the issue, including a replacement or refund where appropriate.